SHIPPING QUESTIONS
What are your shipping fees for the 48 contiguous United States?
| Order Total | FedEx Ground | FedEx 2 Day | FedEx Standard Overnight |
| Delivery in 5-7 Business Days | Delivery in 2-3 Business Days | Delivery by Next Business Day |
| 1 item | Free | $18.95 | $28.95 |
| 2 items | Free | $20.95 | $30.95 |
| 3 items | Free | $22.95 | $32.95 |
| 4 items | Free | $24.95 | $34.95 |
| 5+ items | Free | $26.95 | $36.95 |
No minimum spend required. Valid in the 48 contiguous United States ONLY. If you choose FedEx 2 day shipping or FedEx Standard Overnight shipping, regular charges will apply.
To participate, simply add merchandise to your shopping cart and Free Ground Shipping will automatically be applied. The "Ground Shipping" option must be selected to receive the free shipping offer.
We're proud to offer international shipping. Please click here for our international shipping rates. Remember, shipments outside of the U.S. may be subject to import duties and taxes, which are the responsibility of the recipient. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.
What's the status of my order? How do I track my order?
Once you have placed an order, you can check on its status at any time. To track your order from this page, click here. Once an order has shipped, you will receive an e-mail that will contain your tracking information.
When will my order be shipped? When will it arrive?
If your order was placed Monday thru Thursday it will be shipped the same day or the day after. If your order was placed on Friday prior to 3:00pm PST, the order may be shipped the same day, if not it will be shipped on Monday. You will receive an e-mail confirmation once your order has shipped. Prior to checking out, you will see several estimated arrival dates, depending on the type of shipping you select.
NOTE: For consumer protection, all orders are subject for review. On rare occasions, this may cause a slight delay in processing your order.
How do I know that my order has been shipped?
When your order has been shipped, we will send you another e-mail
with your tracking number and a link to where you can track it online.
What's the difference between "Order Date" and
"Ship Date"?
On most websites, "Order Date" and "Ship Date" are not the same.
For example, if you place an order on Friday at 11:00pm PST, your
package will not ship until after the weekend. When you place an order,
you'll see an "Estimated Ship Date" on the order page. If you opted
for Expedited Shipping, you will receive your package two days after
it ships. In some cases this does not necessarily mean two days after
you placed the order. Although most orders are shipped the same or
next day, please take weekends and holidays into account when considering
the shipping date.
What countries do you ship to?
We're proud to offer international shipping. Please click
here for
a list of countries and their respective shipping rates. Remember,
shipments outside of the U.S. may be subject to import duties
and
taxes, which are the responsibility of the recipient. Since duties
and taxes vary by country, we are not able to supply an estimated
cost. Please contact your customs office for more information. Once
your package leaves our warehouse, you should receive it in
about
seven days.
Do you ship to PO boxes or APO/FPO addresses?
For security reasons, we do not currently ship to P.O. boxes or
APO/FPO addresses.
If I send my package as a gift, will the recipient receive the invoice?
Yes. However, if you would like us to remove the invoice from the
package, please notify our Customer
Service Department after your order is placed