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Frequently Asked Questions

What Is The Return Policy For jbrandjeans.com?
No returns or exchanges on merchandise purchased after 3/1. All items sold as is.
 
On merchandise purchased before 3/1, jbrandjeans.com accepts returns received within 30 days from date of receipt on items that are unused, unworn and have their original tags attached.

Gifts purchased on jbrandjeans.com accompanied by a gift receipt may only be returned for store credit. Please allow 7 business days for shipping transit time. Sale items marked final sale are not eligible for return or exchange.

What Are Your Product Care Instructions?
For indigo jeans, before the first few washes, the indigo dye may rub off on light-colored fabric, upholstery and leather so use care when wearing your jeans. With repeated wearing and washing, the indigo color will pleasantly fade.

Do not wash or dry indigo garments with white or light colors.

To make color last longer, wash inside out with cold water, with like colors.
For a worn, quick fade, wash right side out with cold water, with like colors.

Tumble dry low. Remove promptly. Do not iron.