In response to the latest developments surrounding the coronavirus, we are temporarily closing our store at Camarillo Premium Outlets until further notice, and we’re implementing a plan to support our teams during this time.
To further help combat the spread of COVID-19, J BRAND parent company Fast Retailing has enlisted the support of its manufacturing partners to procure 10 million masks that will be donated to high-priority medical facilities worldwide. And our aim is to provide more assistance as specific needs become clear.
At this time, we share our deep respect for the many people who are providing care for those affected.
We will continue to work closely with our teams and public health officials throughout the country on the best way to navigate the days and weeks ahead, and will share information with you as we move forward together.
jbrandjeans.com merchandise cannot be returned to any J BRAND Outlet location.
Gifts purchased on jbrandjeans.com accompanied by a gift receipt may only be returned for store credit. Please allow 7 business days for shipping transit time. Sale items marked final sale are not eligible for return or exchange.
If you placed your order before May 1, 2020, please email our customer care team at firstname.lastname@example.org.
Final Sale items are excluded and other promotions may also be excluded.
|Shipping Method||Shipping Charge||Estimated Delivery|
|Ground||Free (U.S. Only)||Delivery occurs 5 to 7 business days after processing.|
|2 Day||$25 (U.S. Only)||Delivery occurs 2 business days after processing.|
|Next Day||$35 (U.S. Only)||Delivery occurs the next business day.|
During sale periods and promotions the delivery time may be longer than normal.
Orders are processed pending item availability and payment verification. For consumer protection, all orders are subject to review. On occasion, this may cause a delay in processing your order.
Please note: As of January 1, 2019, sales tax will be added in accordance with new state regulations for the following states: Iowa, Louisiana, Mississippi, Nebraska and Utah.
Do not wash or dry indigo garments with white or light colors.
To make color last longer, wash inside out with cold water, with like colors.
For a worn, quick fade, wash right side out with cold water, with like colors.
Tumble dry low. Remove promptly. Do not iron.
Please note that it may take up to 48 hours after the package leaves our warehouse for the tracking information to appear in the shipment tracking system.
You can check the status of your jbrandjeans.com order at any time in My Account by signing into your account or directly in Order Status. In this case, you will have to enter your order number, billing zip code and email address.
Please note that during sale periods and promotions, delivery dates may be longer.
Remember that your purchase may have included various deliveries which will be received on different dates. Check your purchase confirmation e-mail to see if it applies.
If you have not received any e-mail and your purchase did not have various deliveries, please contact Customer Care at (855) 790-1709 or email us at email@example.com.
Restrictions may apply. Please contact Customer Care at (855) 790-1709 or email us at firstname.lastname@example.org to coordinate the return.
The size guide is intended to be a general guideline. If you are between sizes or need assistance selecting the proper sizes, please call Customer Care (855) 790-1709 or email us at email@example.com.